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This FAQ answers some common questions about the Chrome Web Store. If you lot don't find your answer here, check the full general extension FAQs, how to troubleshoot Chrome Web Store violations, or the chromium-extension grouping. For additional technical questions and discussion, we recommend Stack Overflow.

Delight expand the Table of Contents to speedily navigate this page.

General Questions

What is the Chrome Web Store?

The Chrome Web Shop is an open marketplace for Google Chrome Extensions and Google Chrome Themes, where consumers may browse, install, and buy items and install them in their browser. These items are congenital with web technologies and run inside of web browsers.

Why would someone install an extension instead of just using a bookmark or typing in a URL?

Users tin use extensions to add new features to existing spider web apps, go relevant information on pages and become timely notifications virtually sure events. Installing an extension also allows y'all to grant information technology privileges such as unlimited local storage and groundwork pages.

How volition users find my extension?

The Chrome Web Store will surface extensions in a diversity of ways. Of grade, each extension gets a folio in the store, which volition be searchable via the store and other search engines. There will be category lists in the store, as well every bit a variety of curated and algorithmically generated lists. Nosotros recommend that you broadly promote your extension, through marketing websites and other means, and so that users will find your extension even outside of the store.

Why am I being asked to pay a registration fee?

The registration fee helps to prevent fraud in the Chrome Web Store. You demand to pay this one-time fee before you tin access the Chrome Spider web Shop Programmer Dashboard.

If you are already using the developer dashboard but haven't paid this fee yet, yous must now pay information technology in order to proceed accessing your programmer dashboard. This onetime fee is now function of the standard programmer registration process.

Is there an approval process for extensions in the store?

All extensions go through an automatic review process and in some cases, an extension will be published without further manual review. There may be some instances in which a transmission review will be required before the extension is published based on our program policies. In some cases, where sensitive permissions are requested, review times and/or approving times may be longer.

What types of extensions are not allowed in the store?

While we try to allow most extensions, a modest number of extensions are explicitly disallowed in our Programmer Terms of Service and Program Policies. Such extensions will be removed when they are brought to our attention.

How do I report an abusive extension?

To study an extension which violates our Terms of Service, locate the corresponding listing in the store and use the "Study abuse" link.

How are items ranked in the store?

Items in the store are ranked or featured in order to brand information technology easier for users to find high quality content. Ranking is performed by a heuristic that takes into account ratings from users as well equally usage statistics, such equally the number of downloads vs. uninstalls over time.

Other factors include the following:

• The design is pleasant to the eye.
• The detail provides a clear purpose and fills a real user demand.
• The setup and onboarding flow are intuitive.
• The item is piece of cake to use.

What are "By Google" extensions?

Certain extensions on the Chrome Web Store are marked equally "By Google". These extensions have been developed past Google and go through a rigorous review procedure. You may besides search specifically for these extensions by checking the "Past Google" checkbox on the search pages.

How are "Featured" items selected?

The Chrome Spider web Store team occasionally selects interesting listings as "Featured" listings. Nosotros're non accepting requests to be featured at this betoken, since that would quickly become unmanageable. Here are a few tips to increase the likelihood that we'll feature your listing:

• Write a great piece of software
• Make sure your listing looks actually squeamish (nice icon, good descriptions, well-baked screenshots and/or videos)
• Promote your listing independently and so that information technology starts to ascent in the rankings

How tin can my extension be selected for a drove?

The collections are curated, and are non intended to exist comprehensive. A collection is curated using the ranking criteria already listed and may exist selected to provide helpful results for sure circumstantial situations, such as work-from-home extensions. Solicitations to be placed in a collection are not accepted.

How can I provide back up for users of my extension?

First yous must "Enable User Feedback" in your developer dashboard Business relationship settings.

You can manage user feedback using the User Back up tab of your dashboard item or you can add a discussion grouping link like Google Groups to the Support URL field.

Can I remove comments from my listing if I believe they are unfair?

No, you can't remove user comments. However, we encourage you to respond to user feedback in the comments to show that yous are addressing their concerns.

You may also report fake reviews via the Developer Support Form.

Is there a limit to the number of items I can accept on the Chrome Web Store?

You tin can upload equally many items to the Chrome Spider web Store as you like, but by default, you are express to having a total of 20 published items at whatsoever once. This limit applies to the sum of your Themes and Chrome Extensions as a total—information technology is not 20 of each particular. If y'all reach this limit, you may request a limit increase. The Chrome Spider web Store staff volition review your existing items and your developer account history, and if approved, y'all will exist granted an increase. Please note that if your developer account has been suspended in the past, or yous have had items taken down previously for policy violations, or your items consistently receive low quality ratings, your request may be denied.

Evolution

Can I obfuscate my code?

Every bit of October 1st 2018, developers must non obfuscate code or conceal functionality of their extensions. This besides applies to any external code or resource fetched by the extension package. For more data, please review our program policies.

The following are some examples of code obfuscation:

• Base 64 encoding
• Character encoding

How do I write an extension?

Yous can find all the information you demand to develop extensions in the Documentation for Chrome extensions developers.

How can I push an update of my lawmaking to my users?

To Update your Chrome Spider web Store particular, visit the developer dashboard and click on the listing you wish to update. Once you upload a new version and click Publish, your update will automatically be pushed out to users over the next few hours.

Can I host my own extension?

Yous can host your own extensions in limited cases, such equally for Linux or Chrome OS users. Consider enterprise publishing or developer mode.

Creating a listing

In what format should I upload my code?

To upload an detail to the Chrome Spider web Shop, submit a ZIP file containing the files used in your extension. Do non upload a .crx file; the submission will fail.

How long volition it have for my listing to announced in the shop?

The item won't announced in the spider web shop until it has successfully completed the review procedure. (Although the detail's unique ID is generated equally before long as you lot upload your first aught file.) For further details, encounter Chrome Spider web Store Review Times.

Extensions which are published to the aforementioned domain as the publisher address may be approved more apace. Learn more than about enterprise publishing.

How can I remove my listing from the shop?

Visit the developer dashboard. Click the item you want to remove from the store, so that the edit folio for that item appears. And so click the "more options" icon in the top right-hand corner and select Unpublish. Your listing volition no longer be visible in the shop.

What are the screenshot and text requirements for the shop?

See Supplying Images for guidelines on supplying images for the store. Read more on how to create a groovy listing.

How can I export an extension from the store?

Currently we practise non support exporting a listing'south sources or private cardinal from the store.

Why did I receive a "Cannot parse the manifest" error when uploading my extension?

The manifest file needs to exist in JSON format. Most likely, you lot've included a annotate in the manifest file that is not recognized by the Chrome Web Store's JSON parser. Attempt removing whatsoever comments from the manifest file and try re-uploading.

I've verified my domain, and I have a wildcard URL like *://example.com, but the Chrome Web Store is still asking me to verify my domain. What gives?

If yous use a wildcard similar *://instance.com, make sure you take verified both http://instance.com and https://instance.com.

When I try to upload to the Chrome Web Store, I become this fault: "(Server rejected) An fault occurred: please endeavour over again later." What gives?

This error occasionally occurs if you've been logged into the Chrome Web Shop for a long time. If you lot sign out of your Google Business relationship and then sign back in, you should be able to upload your extension.

Can I control the regions where my extension is listed?

Yes, in the Distribution Tab you lot can specify which countries volition come across your item listing in the Chrome Web Store.

How exercise I localize my listing in the store?

There are three points where y'all need to localize your extension for listing in a region that isn't your habitation market.

1. Your extension package. See Internationalizing Your Extension for information on localizing your extension's presence within Chrome.
2. Your detailed clarification
3. Your screenshots

How do I localize my detailed clarification?

Y'all first need to internationalize your extension and specify a "default_locale" attribute in your manifest. Once you upload your internationalized extension, a selection box volition appear at the height of your extension listing, allowing y'all to switch between languages that you support and change the detailed description.

How exercise I show different screenshot images per region?

Visit your extension page in the Chrome Web Store Developer Dashboard, change the currently selected language to your desired choice (for instance "en-GB") and upload a screenshot as normal. Once the image is uploaded you will be presented with an choice to "Show this particular in all locales" or "Show this item only in the 'en-GB' locale". Select the latter to bear witness the screenshot to only users of the "en-GB" Chrome Web Store.

My item's status says "pending review." What does this mean?

This means that yous've submitted your particular for publishing and it is currently in the queue to be reviewed. The item will not appear in the store until it passes this review.

How long will it have to review my item?

Review times vary; some reviews complete in a few hours, others accept many days, and in some cases a review can take several weeks. Some reasons that an item could crave more than extensive review include:

• The item is suspected to contain or to be distributed by malware or unwanted software.
• The item is suspected to violate ane of the developer program policies.
• The item may have already been previously removed for a legal or policy violation, and has been resubmitted.
• The particular requests powerful permissions that crave in-depth review.

Annotation that all item submissions—whether for a new item or an update to an existing one—are subject to the same review process.

If your particular'south status says "awaiting review" for more than than three weeks, yous should contact support.

Why isn't my extension showing up on search?

Information technology depends. There are several reasons why your item may non be showing upward in search.

• You lot just published your extension. It might have a few hours earlier we index it.
• Your extension manifest version is out of date. Upgrade your particular to a current valid manifest version.
• Your extension is non listed in the region you are searching in. Check your geographical distribution in the Distribution Tab.

My extension has been removed from the Chrome Web Store. What should I do?

Extension removals count equally strikes against the good standing of your developer account. Multiple or egregious policy violations may result in termination of your developer account.

• For all policy violation extension removals, y'all will receive a removal notification electronic mail with more than details in the programmer business relationship listed as the owner of the extension. You can too find this information in the Status Tab of your item.
• Please brand the appropriate changes so your extension complies with all Developer Program Policies, Branding Guidelines and Terms of Services. For additional assistance, come across the Troubleshooting violations FAQ.
• Once you take remedied the violation yous tin resubmit via your developer dashboard.
• Delight practise not re-publish a removed extension until the policy violation has been remedied. If you lot accept additional questions, follow the instructions in the CWS Complaint Handling FAQ.

My Chrome Spider web Store account has been suspended. What should I do?

If you believe your developer account was wrongly terminated, you can appeal here. Nosotros volition just reinstate accounts if an error was made, and a re-review finds that your account does not violate the developer terms. For more data, bank check the CWS Complaint Handling FAQ.

How do I link my Play and Chrome Web Store item so that the "Bachelor for Android" link appears on my item particular page?

Nosotros regularly run a script that looks for exact matches betwixt the item name and the programmer email address in Play and CWS. If there is an exact friction match, the "Available for Android" link will automatically evidence up on your item detail folio the next time the script runs. At this point, at that place is no way to enter the information into your list.

Additional Troubleshooting

If you continue experiencing issues with your Chrome Web Shop item, please contact united states with whatsoever additional details regarding the problem.

How can I heighten P2B concerns?

European developers can raise concerns virtually clarity of terms, policies, or other Platform To Business related problems past contacting CWS support.

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Source: https://developer.chrome.com/docs/webstore/faq/

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